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Shipping Policy

Shipping Policy

At Nova Distribution LLC, we understand that timely delivery is essential for Amazon FBA sellers. Our shipping policy is designed to ensure your inventory reaches Amazon fulfillment centers or your preferred storage location smoothly and on time.

 

Order Processing

Orders are processed within 1–2 business days after payment verification and account confirmation.
Once your order is processed, you will receive an email with your order confirmation and tracking details.

 

Shipping Options & Delivery Time

Standard Shipping (USA)

  • Delivery time: 3–7 business days
  • Ideal for regular inventory orders

Amazon FBA Direct Shipment

  • We ship directly to Amazon FBA centers
  • Includes FBA-compliant packaging and labeling
  • Helps avoid delays and rejections at Amazon check-in

Note: Delivery time may vary during peak seasons or due to carrier delays.

 

Shipping Charges

Shipping costs depend on:

  • Order size
  • Package weight
  • Destination

Bulk orders may qualify for free shipping, based on our terms and conditions.

 

FBA Prep & Compliance

We provide full Amazon FBA prep services, including:

  • FNSKU labeling
  • Bundling and multi-pack preparation
  • FBA-compliant packaging
  • Ensuring products meet Amazon’s requirements

This helps your shipment pass Amazon check-in smoothly and reduces delays.

 

Order Tracking

After shipping, you will receive a tracking number via email.
You can track your shipment anytime using the carrier’s tracking system.

 

Lost or Damaged Shipments

If your order is lost or damaged:

  • Contact our support team immediately
  • We will investigate and resolve the issue
  • Replacement or refund options will be provided based on the situation

 

Support & Business Hours

Our support team is available:

Monday – Friday | 9:00 AM – 5:00 PM